Subaru Customer Comments
to Joe Spitz
What buyers of Outback, Forester, WRX, STI, Legacy, Tribeca, Impreza
have to say
comments and photos are welcomed
Some letters have been edited
for brevity or spelling. I also get emails from people who didn't
buy from me and aren't happy, but they tend to be angry at car dealers
in general
*********************************
No Buyer's Remorse
here, Joe. I have driven the car 150 miles so far and it feels like a typical
Subaru, my fourth. I think it is going to be just what we wanted;
a complete replacement for our 2000 Legacy Wagon and if gas stays below
$3 we'll be really happy.
We appreciate your
sales style, Joe, and would easily recommend you to any friends who are
looking for a car. M will email a friend who has an older Outback
now and wants to replace it. Thanks again. M & M, Woodinville,
Wa 5/09
Hi Joe...ride home
was good. She likes her car which is important. I like all
the safety aspects of this car in snow country and being able to avoid
a second set of tires and rims for snow. The only thing we'll do
is sipe the during their first rotation. Thanks for making this purchase
easy. Pat, Impreza, 4/2009
Everything is going
great so far. I really like the way it feels to drive, I haven't had an
AWD car before. At least we're prepared for the snow. TM 1/31/09, (Impreza
Outback Sport)
Hey Joe, not sure
if you will remember me but my wife and I bought a 2004 Red WRX from you
in Oct 2003 and had a great experience dealing with you and recommended
you to everyone we knew looking for a great deal on Subarus. Our Subaru
has been an excellent car and now has over 71000 miles on it with zero
problems, not ONE.
We are now living
in Canada and I am in the market for a new car and I am looking at a car
that is quite different from a Subaru but I am finding the experience horrible.
It reminded me how much I enjoyed my experience buying a car from you and
wished I was still living in the US and could deal with you again. Unfortunately
I now measure all car salesmen against you and they dont even come close!
Even your business manager was a great guy!
Not sure if you are
interested in this kind of information but I was ranting and raving to
my wife about how much I hate dealing with all this car buying crap and
how I wish it was the same way when I bought from you and my wife suggested
that I email you and tell you that :)
At any rate
I hope things are going well for you and thanks again for my great car
buying experience 5+ years ago. Take care, AQ 1/31/09
Joe, I just wanted
to take a moment to thank you for you help during the purchase of my 2009
Outback. I love the car and am getting nice compliments about it
from my friends. I really appreciate the deal you got for me and
your knowledge about Subarus. Thanks again, Norm 1/09
I am very happy with
Joe Spitz at Carter Subaru in Shoreline. The dealership was located about
80 miles from my home. I traveled there based on other customers reviews
of Joe Spitz at the Carter dealer in Shoreline and it was well worth my
time to travel there. After my experience with my local dealer when I purchased
a 2006 WRX, I decided to travel to a better dealer. Thank you Joe!
from JS, 09 WRX Premium, 12/08
Dear Joe, I just
wanted to thank you for your patience, kindness and understanding. I really
appreciated your matter of fact attitude. I love my new car! The Forester
is delightful and my boys love it too. They expecially like the moonroof
which they would keep open even in the pouring rain if I let them.
Thank you again.
I wouldn't hesitate to recommend you and Carter Subaru to anyone buying
a car. EK, 10/08, Subaru VIP, 2009 Forester
Car is great.
I love the feel and drive of the car, not to mention the beautiful exterior.
Thanks again for all your help, and well come to you with any further questions.
J and H, 08
Outback Sport, 9/2008.
Hello Joe, It's Jason.
I am absolutely loving the Impreza! This is my first weekend since I have
purchased it, and I am already taking the car, dog, and a friend out to
Lake Quinalt. We are staying out there for a couple of days and are going
to do some hiking, swimming etc. I purchased that bumper cover you recommended,
some all weather floormats, and clamps to switch over the old roof rack
attachments.. Also another interesting thing I figured out
was how to improvise a little dog barrier for my Shiba. The cargo cover
attaches to the car via some square posts..all I did was rotate the cargo
cover 90 degrees up, and the cargo cover itself keeps him from making it
over the seat..It obstructs my vision a little bit, but works! So all in
all I am very happy with the car and it is pretty much everything I was
looking for. thank you again!
JS, Outback Sport,
July, 08
Just wanted to give
credit where credit is due. Thank you to Joe Spitz at Carter Subaru in
Seattle. I spent less than an hour dealing and got my 08 STi ordered and
on its way. Great deal that couldn't be matched by any other local dealer
I delt with. He also said that he would give me any customer or dealer
incentives that would be around when I take delivery. He gave me thet price
right off the bat. I recommend him 100%. 2008 STI, BC, May 2008
Dear Joe, I had a
wonderful drive back to Minnesota in my very quiet, very comfortable, very
good mileage new Forester. Thank you so much for all your help - I love
my new car and the buying experience was perfect. Sincerely, JP, 09 Forester
Premium, April 08
Hello, Joe,
Thanks for checking in. The car is wonderful, and the engine is powerful.
Just wish I had a bigger glove box or a smaller manual :) Also thanks
for your good and efficient service when I bought the car. RS, 08
Outback, March 2008, Microsoft
Joe,
Just wanted to send
a note to say thanks for all the help in procuring our new Tribeca. Through
the use of your extensive web site and personal instructions things have
gone very smoothly and our vehicle is registered, licensed and driving
us around. At the border and insurance agent I met a couple of people who
were not as fortunate in receiving accurate and detailed instructions from
their vendors and who were having troubles or delays with the rigmarole
of importing. I was able to offer a friendly hint based on your advice
to us.
Love the vehicle
and look forward to many years of care free driving. Love comments like
‘it’s gorgeous! I want one’ – referred to you of course.
Have a great Christmas!
Chuck and Jennifer B, BC, Canada, (Dec. 4, 07)
Dear Joe
Just to let you know
that I have my car and it looks really good. I drove back from Toronto
yesterday. It is a comfortable car to drive and it is the right size: it
corners very well and has lots of pick up and go. In short a happy customer.
The shipping and customs stuff went without a hitch and was relatively
inexpensive.
Regards, Tom H.,
Forester X, (Canada, Oct 2007)
Joe, For your information
I've got inspection notice ( Form 2) yesterday via e-mail, only three days
after border crossing, and I sent my wife to Canadian tire today
for inspection. My
insurance agent came to my house to do the paper work. All done and I've
completed the process. Thanks, Dan K, September 07
"I just got through
with importing a new 2007 Subaru Forester into Canada and I was really
happy with the results so I thought I would share my experience. Granted,
I think I got somewhat lucky and hit it at the right time (the 2008 Forester's
are being sold in the US now so they are clearing out 2007's plus I hit
on a $2000 factory rebate).
In the end, after
every last expense I had to pay to get the car imported, inspected and
insured, I saved literally 25% (everything converted to Cdn) off the price
of buying the same new vehicle from a dealership here in Vancouver. Ridiculous
but true. Of course, this percentage hinges a lot on the current strength
of the Cdn dollar so keep that in mind. I was quite skeptical going in
but ended up very happy with the result. My starting point was a website
I found at http://www.cars101.com/, which has an entire section on how
to import to Canada that is quite up-to-date and accurate. The site is
run by a guy named Joe Spitz. He's the guy I dealt with directly. Joe was
quite a breath of fresh air to deal with..." July 1, 2007 read
the full posting
Joe, we just got
home this afternoon. We used the break in schedule and got 33 mpg the first
500 miles. Then we hit mountains and it dropped a little. The whole 1620
miles averaged 31 mpg, including two days in Vegas. So, I'm happy with
the purchase. Handles superbly, and has great pick up from all speeds.
Thanks for your courtesy, it was a pleasure doing business. I'll fill out
the Subaru survey when it comes, and I've already given recommendations
to a few folks. Thanks again, Chuck, 08 Legacy, 5/07
Hi Joe, I just wanted
to reported back to you that our drive back to Edmonton, AB was great in
our new Outback. The border crossing was hassle free as I followed
your instructions. The car gave great gas milage, the trip computer
showed 26.9MPG. And this was driving relatively fast, averaging 70-85
mph through the mountains. Since I got back, there have been a lot
of interest from my co workers and families, so you may be getting a few
more calls from up here. I have also posted my experience with you
and Carter Subaru at the following site, hopefully you will get a few more
Alberta and British Columbia customers..." LH, May 30 2007
You are correct Joe
- found the owners manual and the outside temp display - very cool!
My daughters love it too which they never thought they'd say about a Subaru.
Subaru has always been 'my car' (this is the 4th model I've owned) but
they're sold on this one...Thanks again...WP, Alaska, 3/07 (07 Outback
Ltd sedan)
Dear Joe, Everything
went smoothly, my daughter has her new Suraru wagon and is delighted with
it. The only small hitch was when the young lad who picked
up the car from you
couldn't figure out how to turn off the running lights. One phone
call fixed that. Again, let me thank you for your exceptional help in helping
me to arrange for importing the car into Canada. You went way
beyond what you were responsible for and I thank you for you kindness
and attention. If anyone
I hear of wants a
new Subaru, I will for sure send them to you with the strongest recommendation
I can. Best regards, JS, Legacy GT, Alberta, Ca. (07 GT wagon) 2/2007
Joe, The car
(07 GT sedan) is nice and I am really happy with it. Thanks for making
it so easy, if I have any questions I won't hesitate to call.
I.S. 2/2007
Hi Joe: Love the
car. Need to put the kibosh on the DVD player as A (daughter) and
one of her friends “made” me wait in a parking space while they watched
the end of The Sound of Music. . . The power of two six year olds
with a remote should never be overlooked. The puddle lights are very cool.
I do need to follow up on the pedal extenders since I am so short but I
feel very safe driving the Tribeca—driving a “modern” vehicle is quite
lovely. Cheers, A&R P., Tribeca with DVD, Navigation, 8/06
Hi Joe, We're
home now; it was a smooth ride from Carter Subaru. We like our new Legacy
Limited a lot. Thank you. CL, East Wa, 07 Legacy 2.5i Limited
sdn 7/06
Joe, the car is wonderful!
I am so enjoying driving it back and forth to work....I need to find a
different place to go, I think. Thank you for making it very easy on Sunday.
We will let you know if there are any issues, but so far, so good. Again,
thanks. SB, 06 Outback LL Bean, 6/06
The STI is wonderful.
It is a very powerful car, and I now understand your repeated encouragement
to drive with care. It is very easy to get to irresponsible speeds
in this car. I am taking my time with (son) Martin in the car and
we are enjoying the drive back home. Thanks again for everything.
BL, 2006 STI, Edmonton,
Canada, 5/2006
PS. a few days later:
My worst mileage stretch was shade under 25 mpg, while I logged a solid
28 mpg (!) between Vancouver and Kamloops.
Hi Joe, The
car is great, I love it. I plan on reading the manual and I"ll
call with questions! Thanks, JB, 2006 Outback, April 2006
The car is excellent!
The more I drive it, the more I like it. I'm getting used to the size difference
between it and my motorbike manuevering around town, and got it out on
the highway this weekend for a run up to Snoqualmie. That model was definitely
the right choice for me. Thank you again for your help, and for making
it so simple.
Keith, 2006 Outback
2.5i Limited, 2/06
Joe, I just wanted
to thank you for a very enjoyable car purchasing experience. Living up
in Everett I had many options for car dealerships makes and models. My
research really paid off. From what I had found out in all my Internet
surfing, Carter Subaru is one of the best dealerships in the state. I can
now verify that. The car is awesome. It has turn my commute from being
a real pain to a great pleasure. The car handled beyond my expectations
driving home tonight in the heavy rain. The automatic transmission makes
the stop and go freeway driving bearable. I put in one of my favorite CD's,
turned on the heated seat and my stress levels went down to zero. All my
friends and family were very impressed, made allot of then jealous. Again
thanks for all your help. Also just wanted to let you know your web site
cars101.com was a great resource. Thanks, MJ, Everett, Wa 1/06
Hello Joe Spitz,
John and I just wanted to let you know that we rec'd our new Forester this
week and everything was as expected, and we are very happy with the car
and the service that we have rec'd from you. Thank you for helping us to
buy our new Subaru without stress and worry. Now I'm just concerned about
Augustine volcano, which is erupting right now. I do have my tarp ready
though to cover my new car, haha. Thanks so much, J and JL, Anchorage,
Alaska 1/06
Joe, Thank you for
your phone call the other day. The car is great. I am slowly breaking it
in. It is a dream to drive. Thanks for the photos as well. My parents were
happy to see I choose a good car. Honestly, I was not looking forward to
the car buying experience especially after my experience at another dealer,
however you made it a pleasure. Thank you for listening to me and finding
exactly what I was looking for. You helped make this experience excellent
and I appreciate your help.
Thanks again, MR,
Impreza 2.5i wagon, Seattle, 1/06
To Canada
http://www.subaruoutback.org/forums/showthread.php?s=&threadid=3822
http://legacygt.com/forums/showthread.php?t=24153
Joe, Thank you so
much for making my car purchase easy and worry free. I was completely satisfied
that I was getting the best possible deal with no strong-armed sales
"tactics"... and
best of all, I am thrilled with my '06 Subaru Outback. Sincerely, Kendra,
Seattle, WA 12/05
Kendra
and her furry friend, 12/05
Hi Joe, The car arrived
today here in Juneau. I went and picked it up this afternoon. It
looks great. Thanks for all your help! LR, 2006 Legacy SE wagon, Juneau,
Alaska 10/05
Hi Joe, Thank you
very much for everything. I was careful with my drive and I followed your
advice. After one hour drive in the WRX wagon, I had no doubt that this
is a great handling and performing car. Your photos captured a great day!
I wanted to take the opportunity and thank you for making this transaction
so smooth and great. As a fellow auto sales person I have to compliment
you for your performance, punctuality, thoroughness and integrity. These
qualities are unfortunately diminishing in most businesses and people like
you give "customer service" a true definition. It was my pleasure to do
business with you and I greatly appreciate everything you did.
Best Regards, MH,
in Oregon, 10/2006
Joe, thanks for the
great deal on the 2006 Outback. It looks and drives great, no buyers remorse
from me. I appreciate the time you took to show me the car and make the
deal. I will definitely recommend you to folks I know looking for a Subaru.
ER, 2006 Outback, 9/05
Hi Joe, After
a week of driving the Tribeca and just past the 1000 miles, we love it.
My wife's been driving all over and loving it. She seems to be running
around for errands all the time. Fortunately she is out of town a lot (Flight
Attendant) so I get to drive when she is not around. The handling is amazing.
I haven't read the manuals but plan to do it this weekend. I also need
some cleaning cloth and solutions for the leather (beige) as it does get
dirty pretty fast. I haven't seen one on the road yet.
My brother is still
shopping for his car. Regards, LD, 06 Tribeca with DVD, Navigation 7/05
Hi Joe,
Thank you so much
for your follow-up with me on the Forester. Everything is perfect.
We really enjoy the Forester and its utility. Now, I am getting the small
desire to have a WRX again. When the 2006 WRX/STI literature comes out,
let me know. And, if you happen to have a significant sale on 2005
WRX/STI's let me know. I know we really
enjoyed our 02 WRX
and its performance. Again, thank you for your attention to the details
and your commitment to total customer satisfaction. JH, 05 Forester, 6/05
Hi Joe, No problem
- I called Chase Manhattan and they changed the address without a problem.
Just thought you'd like to know. Thanks again for all the help getting
the car. We are comfortably situated up here in Alaska after a nearly grueling
6 day drive up Hwy 97 and the Alaska Hwy. It was beautiful. And the car
performed beautifully. We had the oil changed before departure, and in
a few hundred miles we'll get it changed again. Take care,
BC, 2005 Impreza Outback Sport SE, 6/05
Joe, Thanks for the
letter.The honeymoon still isn't over with my Baja. People stop me on the
street and ask me about it, even the wild life in the neighborhood comes
round to check out my Carter Subaru! See attachments. SS, 05 Baja turbo
with leather, 6/05
(notice
the wildlife, it's a black bear)
Joe: It was a pleasure
meeting you today. Thanks for the frank advice and guidance. We consumers
certainly don't know the car market, options and etc., and I sure appreciate
the sound advice and honesty. Both are sometimes rare in any business and
it is good to have confidence in someone, such as yourself. The car drove
very solidly home. A great ride, plenty of power to pull the pass,
and very quiet inside. All features I was hoping for in the car.
My wife loved it - an important component to family happiness. I will share
your name with others looking for a Subaru. Alisa is the reference who
gave me your name. I will pass on your exceptional customer service
to others. Thank you. Gene S, 3/27/05, Outback 2.5i
Thanks for all your
help. You made a traumatic experience relatively pain free!
I love the car so far and can't see any reason for that to change.
I do have to use cruise control on the roads here, as I can't "feel" when
I'm going 50 mph like I could with the Toyota. Everyone I tell about the
new car has nothing but raves about Subaru. My
boss told me that
the Forester was her most favorite car ever. I also tell everyone
how wonderful it was dealing with you. My son asked if I have an anti-theft
device on the car. I wasn't sure and haven't been completely through
the book yet. If not, he strongly urged me to get it but I never
had one of those before. Anyway, thanks again for all your help. MD, 12/31/04,
2005 Forester X
Dear Joe, Just wanted
to let you know that Nancy and I love the car, and that I really appreciated
how smooth and effortless the entire transaction was. It was particularly
refreshing to be able to minimize the hassle of negotiations and to get
a thorough and efficient orientation to the car. I've kept your card
and will certainly recommend you to anyone who asks about the car and is
looking at Subarus!
I have gone ahead
and contacted the Subaru America website, and sent them the following message:
"Just wanted to let you know how happy we are with our 2005 Subaru Outback
XT, and to also let you know how wonderful and truly hassle-free the purchasing
experience was with Joe Spitz at Carter Subaru in Seattle. This was by
far the easiest and most pleasant car purchase I've ever had. Mr. Spitz
gave an extremely thorough and efficient vehicle orientation. I will definitely
recommend him and the vehicle to others, and want you to know how great
he is!" JS 12/9/04, 2005 Outback XT Limited
Joe-
Got your note this past week. I couldn't be happier with the car thus far
-it's comfortable, smooth and so much more powerful than my old '88 GL
that
it feels like a 6
cylinder to me - and I really appreciate the sport shift feature!
Anyway, thanks for your assistance - it was a pleasure doing business with
you.
SG 11/04 2005 Outback
2.5i
Joe,
Just wanted to send you an email to say thank you! The WRX is Great,
Ive only got around 1200 miles on it so far. Oh and thank you for
mailing the plates, they saved me a drive up there. Thanks Again!
Russ H 10/04 WRX
Joe, Thanks for the
inquiry and all your help in purchasing the car. I just sent off a "thank
you" note to you, a first for me after a car purchase! Your professionalism,
knowledge and integrity made this a pleasant experience for us. We haven't
used the car since we drove home, but we sure like the way it looks parked
in fron of the house! B. & D. L, 9/04, 2005 GT wagon
9/05
Joe, I've got your
message. We love our new Outback! Heather digs it bigtime. I will give
you top marks when the survey arrives. I have nothing but good things to
say about you and Carter. If we buy a Subaru again, I will go straight
to Carter. This whole experience has given me perspective on the Puget
Sound Subaru dealers. In addition to being happy with our purchase, I must
say that it's been very interesting to see how a very successful business
like Carter does their thing. Joe, I am impressed and I will be back. Thank
you, MW, new Outback, 5/04. Pt. Townsend, Wa
Hi, Joe, we arrived
in Fairbanks yesterday after a 5-day trip. We had no problems, the
car did fine, and the weather was nice until the last day. The Alaska
Highway is paved the whole way.Thanks for your help in the purchase of
the car.Regards, CH, 04 Forester, 5/04
Hi Joe: Just a note
to let you and Bob Weintraub know how much we appreciate your assistance
in getting our new car. We love the Subaru and were so happy to get
the exact options we wanted. (Not easy for us Alaskans to
achieve under normal circumstances.) You followed through with all
your promises and made the transaction effortless. We were happy
to reflect our appreciation in the Subaru survey which we filled out and
returned. Thanks for everything. Sincerely, K& F S. April 04
Hey Joe. The car's
great - no buyer's remorse. No problems with the Girl Scout cookies,
either. I was like a 16-year-old this weekend trying to think up
excuses to go drive somewhere. My brother-in-law was looking for
a toothpick and I offered to run down to the store and buy some.
He thought I was joking. Thanks, GM April 04, Outback
Thanks Joe.
All is great. Thanks for making the purchase easy and truly "hassle
free"!!! Steve D. March 2004
Thanks Joe! The car
drives like a dream. Especially going up to Stevens and Crystal ski resorts.
Thanks for making this car-buying experiece one of the easiest and simplest
ways to buy a new car. And then there's always that new car smell. Love
that too. Stay in touch. Gary and Jan, Outback Limited 1/2004
Joe, thank you and
Dan (business mgr) for your professionalism.You made the buying experience
very easy and enjoyable. All car sales should be this easy. We love the
car and if anyone we know needs a Subaru, we'll send them your way. Again
thank you and have a happy holiday. John and Kathi H. used Lincoln
LS, Dec 2003.
Dear Joe, I took
my Forester into the snow near Verlot for cross-country skiing on the weekend.
It performed tremendously on the unplowed road! I got the extended
warranty wrapped
up. Thanks for the deal. See you at my first oil change. Regards, Jana
R, new Forester, 12/03
Joe, The Forester
handled really well on my first trip over Snoqualmie Pass. There was a
sudden hard freeze that turned the road into a sheet of ice and I had to
wait 2.5 hours for a couple of jacknifed semis get untangled at the top
of Easton hill. I got out of the car to talk to another trucker and could
not stand up on the ice. I was thinking I needed studs for this car although
these tires did fine on the ice. I never noticed it slipping at all. Sten
and Linda B., 04 Forester, 12/03
Hi Joe, I LOVE the
picture! This morning I drove to Tacoma and back and things were fine;
it's interesting getting used to where everything is, AND to try to hold
back on speed (for this break-in period)! I'm sure that I'll come up with
some questions in the next few days so I'll just e-mail you, as it's the
easiest way for me to communicate w/you given my crazy schedule these days.
Thanks again for making the transaction relatively painless yesterday -
spending money is always a pain, but you made it less challenging to part
with it, PLUS what I just spent it on is SO MUCH FUN! Talk to you soon,
Jennifer N. WRX wagon, 12/11/03
Hi Joe, WE LOVE THE
CAR!!!! We took it over the pass yesterday evening, and it drove
like a dream. We hit several icy patches on Blewett and were amzazed
at how well it handled. I think we just became life-long Subaru owners...
Thanks for all your help. You have been great to work with! L and
AD, WRX wagon 11/03
Hey Joe: I just arrived
home (Bend, Oregon). Thanks for everything you did to make all this happen.
I still cannot believe that I own an LL Bean Edition Outback.... I never
would have gone this
route until you made me an offer that I just could not refuse. The
car is just awesome!!! Thanks you so much. I have been telling as
many people as I can about it and who you are....I hope some of them give
you a call...and I will continue talling people I run into the great service
of Carter Subaru and the
fantastic salesperson
of Joe Spitz....you are what makes carbuying a pleasure. I would
like to write a letter to the owner of Carter Subaru telling him of
my great experience.
Who would I send it to and what is their address? Thanks again for
everything. SW 10/03
Joe, Car is great
but... I'm like a kid in the candy store... can't wait to get that 1k miles
on it. Got my bumper cover and armrest already. Thanks again. Jim WRX 10/03
Good evening Joe.
I really like driving my Outback. I love the CD sound system. Frank has
forward the picture to a lot of friends. Everything is going along fine
and
we appreciate your
help. Thanks. PBL, 10/03
Hello! I love driving
my new SUBARUooooom! It drives so smoothly. I have 178 miles
on it now. Over half a tank of gas still. I can hardly hear
the engine after driving the diesel for six months. It is fun showing
it to everyone. You know you should have left more business cards
in the car. The back area is great. I am always hauling something
around; it is just my height! I know I will love using it in my business.
Thanks again for your help. L amd M J, new Legacy GT 10/03
Joe, Thanks for a
friendly, professional, hassle-free buying experience. I have bought
many cars over the years, including 2 Saabs, 3 Mercedes, a Land Rover,
a BMW and a Porsche. This was my best dealership experience yet.
I will certainly recommend you to my friends. Sincerely, Pete S. PS --
I love driving the car. Sept 5, 03
I am very pleased
with the new car (Outback). Thank you so much for your wonderful
help! I really appreciate it! I was very nervous but you were very
kind and patient with me. Thank you again! I have told lots of people
here at Swedish about you! Take care. Susan B., July 20, 03
Hey all, my STi hunt
ends: After an exhausting search and contacting every dealer west of the
Mississippi, and being told that there was no way I would find a car sitting
on a lot for under $5K over MSRP, my search is over.
In June (2003), Subaru
hosted their ride-and-drive at Firebird Raceway in Pheonix where all of
the dealers sent staff to try the car. While there, discussions among dealers
went as follows; "since every other dealer is charging $5K I guess we should
too".
When the second allotment
arrived the phone began to ring. All the dealers said "Your Blue car is
here, $5K over sticker price ..."
After answering the
phone all afternoon I finally just let the next call go to voice mail.
Another dealer called. "If you are still interested in an STi, we got some
in over the weekend, we selling for MSRP no hassles".
Well I picked my self
up off the floor and called.
Not only did he have
cars but after a 20 minute conversation Joe had my buisness and my deposit.
Another quick call
and the financing was done.
The only thing was
I would have to fly to Seattle from LA to pick up my car. And then drive
it back 1100 miles.
Oh this was to good
to be true :)
After the flight
I arrived at the dealer and in less than 30 minutes I was on my way back
to LA. THIS WAS BY FAR THE EASIEST CAR BUY I HAVE EVER BEEN INVOLVED
IN. (And there have been many). Thank you, Joe. Mark J in Los Angeles,
Ca. WRX STi July 2003
(this was posted
on www.imprezawrxsti.com)
Joe, Thanks for the
help you gave Wendy and me with the purchase of our two new Subarus a couple
weeks ago. You made the chore of buying a car much easier with your
"no games" pricing. There a couple of dealerships closer to where
we live, but you made the drive to Carter Subaru worthwhile. Wendy and
I love our new Subarus! My Baja holds my paramotor just great as
you can see in the attached photos, and Wendy's new Outback takes on our
22-foot expedition sea kayak with ease. We have to go to Pullman
in two weeks to pick up our son from WSU, so I am looking forward to the
comfort of the Outback with its 6 CD sound system, cruise control, and
AC. Should be a bit more fun than our previous trips! Thanks
again for helping us out. Randy S, April 2003
Dear Joe, Thank you
for all your help. I did the online line survey for the dealership and
left a few nice comments for you. So I'm loving the car. Thanks for the
help with the "ding". I would like to know what It would take to get an
STi. Definately a white one. The fiance wants wants mine and I'm really
thinking about stepping up. Let me know. Thanks. Jeff K, April 03
Joe, It's been a
week since I bought an Outback VDC wagon from you at Carter Subaru. I am
delighted with the car more and more as I learn its systems and capabilities.
In fact, I am so satisfied with my purchase that I have not experienced
the usual "buyer's remorse". Thanks for making it so easy. -Greg
March, 2003
Dear Joe. Hi, my
name is Andrew and I bought a WRX from you back in June of 2002.
My father is currently looking at the Forester and I had nothing but good
things to say about Carter Subaru, so he asked me if I could get you in
contact with him. His name is Richard, and he can be reached at xxx-xxxx
or alternately via email at @hotmail.com. Thanks again for a pleasant buying
experience! Sincerely, Andrew, Feb 2003
Hi Joe, The
car is great! I can't wait to reach 1000 miles so I can really see
what it's made of. I was wondering when you expect my license plates
to come in. Thanks again. -RD Jan 03, WRX
Joe, I just wanted
to thank you for the buying experience I had yesterday purchasing my Blue
WRX Wagon at Carter. As a busy professional who travels every week, I appreciated
your prompt replies with inventory and prices. Being able to come
in, drive a WRX, choose one, and then drive it out the door in less than
2 hours was a huge benefit to me. My wife was also appreciative of
you going over the WHOLE car with us in person. She remarked that with
our other 2 car purchases nobody had taken as much time as you did in walking
us through the car. This experience shows me that you truely know
your internet customers and can provide an outstanding buying
experience. I also
wanted take the chance to tell you that Adam was the person who referred
me to you. You can be sure that I will pass on your name to friends
of mine who would like a Subaru.Thanks again for everything, Mike D., Jan
03
Joe: Thanks for the
phone call last week. I have started this e-mail several time and
it got put off. The 03 Outback is working great. I have about
700 miles on it. My only concern how to keep the key entry bobble
from swinging around and hitting the column when I go over speed bumps.
Have a nice weekend. Tom M January 2003
Dear Joe, maybe you
remember me, I bought a blue Forester on 12/30/02. I just wanted to thank
you for all your help. I never thought buying a car was so easy. I love
driving it around and am glad I made the purchase. Right now I'm the envy
of all my friends. If I hear of someone who needs a subaru, I'll send them
your way. Thanks again for help and time. Happy New Year. Thanks again.
Liz (Forester 12/02)
I got the car and
I LOVE it! Just got here yesterday. It really is a beautiful car.
There is only one other WRX in town, and people have been asking
about it. I have been giving out your name and telling alot of people about
Carter Subaru. I'm willing to bet you'll be getting some more business.
I appreciate all your help. CR, WRX in Alaska October 02
Joe, The car is doing
great, actually, it's more fun than I had ever expected. Can't wait to
see how it performs in snow when the season comes. :) -CH (WRX 9/02)
Joe has the most
data about Subaru's that I have ever seen. I was so impressed by Joe that
I drove almost 250 miles from Salem, Oregon to Seattle to buy a 2003 Forester
XS. He made me a great deal, which I could not pass up and the car is fantastic!
Most sales people don't know the difference between the 2002 and the 2003
model. Joe's web site has all the details! I highly recommend Joe
and would drive to Seattle again when I buy another new Subaru. DB, 8/03
(03 Forester XS 5spd)
Joe, The Legacy is
absolutely wonderful! We have been having fun driving it all over the city.
Yes, we are being kind to it, however.
Everything is smooth,
new, fresh, clean, and good. We are very happy with our decision!
Thanks again for all your time during this purchase. We appreciated it!
MK August 02 (02 Legacy L)
Hi Joe, I absolutely
love the car!!! That was the easiest car deal I have ever made....so thank
you. Take care, AJ 8/02 (02 WRX)
Hey there, Joe -
Photo looks great, thanks. And the car is stellar, we're both excited.
Have already passed your name on to some friends, though they won't be
serious for another few months. Take care, BS August 02 (01 Legacy L)
Well, the car is
blast to drive. As you know some rattles appeared in the trunk area, and
I'll come and service the car next Wednesday. The technician drove with
me yesterday, and said something about the door must be fixed. Anyway,
thanks for the positive experience in buying a car straight, without hassles.
Will let you know how the car is doing after some longer trips I
plan for the next
two months. VM, July 02
Joe, thanks, the
car is great. Most of my friends (primarily climbing partners) are just
pleased that I'll no longer have an excuse for not driving. At any
rate I'm enjoying the new car, and I wanted to thank you and Dan for making
it's purchase a pleasurable experience, NF Feb 02 (Outback Sport)
HI Joe, The car is
great. I love it! LOVE IT. Thank you again for all your help and I think
my brother will be coming to see you shortly. I have been really busy with
work and school stuff that I haven't had the time to thank the people I
need to. I like the picture and
yes, my boyfriend
is very pleased with my purchase. Have a great one and a good valentines
day. Talk to you soon. Thanks again!
LH (Honda Civic)
Feb 02
Hi, Thanks you! The
car is doing great and it is really nice to drive. The all-wheel drive
is great to have on my quarter-mile long, switch back, super steep driveway...
I'll be taking it up to the Pass this weekend to test out it's snow-handling
capabilities!
Should be fun. Thanks!
LT, Feb 02 (Legacy L wagon)
Hi Joe: The car is
working out very well for me. The AWD and ABS are great. Even
better than I remember my 88 4WD Subaru handling in snow. I made
it out of our neighborhood the past few days, which can be a chore.
I look forward to heading home tonight and climbing the hill on Simonds
road. The photo is great. Thanks very much. I will keep in
contact. Thanks again, we love the car. J&J T. Jan 02 (Legacy
L)
Hi Joe. Thanks.
The car is an absolute joy!! I can't drive near schools anymore tho
. . . . . . . . car won't go that slow!! Is this my midlife crisis toy?
Oh well. I will keep in touch to let you know how things go. Thanks again
for your help. LW (WRX, Jan 02)
Hey Joe...I LOVE
the car. Finally had time to lay the back seat flat and put Hannah,
the corgi, in it and knew I had bought the perfect car...she can see out
of the windows! Broke the car in good today...grandchil kicking against
the back of my seat with her wet shoes...decided I did need leather...
life is so messy. I love the car, Joe...fits nicely in my old garage....
I'll do an ad campaign. JM Jan 02 (02 Forester S)
Hi Joe, B. and I
wanted to wish you a Happy New Year, and thank you again for selling
us such an incredible new Subaru!!! It's a great ski car and our
dog loves it too. We actually sold our other Subaru in less than
a week after we put an ad in the paper and the new family is so excited...
plus they live fairly close to us so we will still see it. Thanks again.
N & B, Jan 02
Thanks Joe. The car
is running great. I took it down to Portland for my niece's wedding. The
family was impressed. I'm really
impressed with the
handling. Wonderful car on the freeway, too - so much extra power. I'm
probably going to go up to the mountains soon just so I can get the feel
of it in the snow. Maybe I'll take up skiing again - I've got the prefect
car. Thanks, again. JN,12/01 (2002 Outback Sport)
Thanks Joe, We've
been waiting for the picture! Looks great... The car has been fine,
it's running a little smoother now but it's still a tad rough at 2.5-3.5K
rpm. After a few more miles we'll see how it likes the 4K territory.
Just had the rear latch adjusted when you saw me. It wasn't closing completely
about 20% of the time. Otherwise, we've been very happy with the vehicle.
Please tell Hugh thanks for us too. And happy holidays to you both
as well! L&G, 12/01 (2002 Outback)
Hi, I just want to
send a follow-up e-mail after my purchase of a used Nissan pickup truck
from you early last week. Thank you so much for making the car buying experience
so easy. Despite the fact that this was not one of your high-end used cars,
I still feel like you treated me with the same respect you would anyone
else, and I greatly appreciate it. The truck is beautiful and I've come
away a very satisfied customer. Please pass along a thank-you to both Dans
in financing as well. They were very cool too, and patiently answered
all my questions until I understood the process. Good luck over the holidays!
Sincerely, RK, 11/01
Thanks Joe - I'm
enjoying the heck out of the car. Still trying to learn all the buttons,
though. Take care - B. 11/01
Joe: My face hurts
from smiling so much. ck 11/01 (WRX)
Joe, The car
is great! Right now its in the shop receiving an electronic mirror. I'm
driving a loaner car for the day. Thank you very much for the pictures
and the up-front, courteous service. I appreciate it. Best, EK 10/01
(02 Forester)
Joe, I love my Outback!
It's a great car. I'm looking forward to taking it off road, maybe
next weekend. I've been to preoccupied with the Mariners. I'm watching
the game as I send this email; scoreless at the bottom of the sixth.
I'm about ready to have a nervous breakdown! I'll be sure to say hello
when I come up to pick up my tags. Take care. Blessings, Doug
10/01
Joe, Love the WRX!
I haven't had this much fun with a car since my last Porsche, which was
pre-kids. Thanks, Dan, 10/01
Hi! Most fun
I have had driving a car in years (sorry Mr. Porsche!). Easy to handle
and plenty of power (even at < 4,000 rpm).
Thank you by the
way, you sell great cars and sell cars great. DS 10/01 (WRX)
Joe,
thought I'd let you know of some places we've been together.
Took my parents and
a friend (all tall people) to watch the eagles on the Skagit. My dad was
just as impressed with my car as he was with those magnificent birds.
Snowshoeing at Mt
Rainier- getting waved through the chains checkpoint.
Cycling near the
Columbua River- everyone appreciated the carrying capacity for bikes and
gear
Backpacking in the
Teanaway area- instant a/c when it was hot and buggy outside-ever see a
mosquito freeze?
Driving on a Forest
Service road and passing 2 guys in a 4WD truck with astonished looks on
their faces.
Kayak trip in coastal
BC (I promised I'd keep my sweet spot secret). Mommy and the Minnow look
great together and with a little help from a step stool, loading the boat
on top is no problem.
Car camping in the
wagon with rear seats flat- I was sleeping in the womb.
The most miles I've
driven in a year (10K) but every mile an adventure.Thanks, LK, October
2001 (Legacy wagon)
Hi, Joe. Loving my
car (02 Outback). It's everything I wanted. Took it over to Winthrop
this past holiday weekend. EPA estimates must be based on going 70MPH.
Filled up in Burien and drove home. Then from West Seattle, over
the North Cascade Hwy to Winthrop and then back to Sedro Woolly was 384.5
miles. I put in 13.859 gal of gas. I was impressed. Made
me decide that I really didn't NEED the little extra kick that the six
would have given going over the pass. Also.......... have my plates come
in yet? Could you drop them in the mail to me? Thanks. TR, Sept 01
The car is great,
it is getting better gas milage than I expected. Thanks, R. August 2001
Hi Joe! I had my
car up to Carter for it's 6,000 mile service on Friday, the 20th,
and looked for you. You must have had the day off.
Thanks for the card
and the picture of me with my car. I continue to enjoy my car. In fact
I am finally taking it to Sportsrack.com to fit it out with a bike and
boat rack. Of course I will say you referred me. It's obvious you really
care about your customers. I spent 20 years at Northwest Airlines in customer
service, and I know really good service when I get it. Everyone there is
really nice and takes good care of me. I will stay in touch. Hope all is
well with you. Take care and enjoy the rest of your summer.
Your Friend, Leslie L., July 2001
Hi Joe, Laura and
I love our new 2001 Forester! She drives it to work everyday..so my time
behind the wheel is limited (bummer). I have discovered how easily it handles...as
did our '96 Legacy. There are so many wonderful bells and whistles. It's
great. I especially like the huge sun roof (next step-convertible!) We
will always own and drive a Subaru. That's for sure. Thanks for everything.
Jean, July 2001
Last summer I needed
a nice looking, reliable, 4wd vehicle without a lot of haggling banter
and you made it happen, with an incredible price. Joe, you were the beginning
and end of my carsearch circle and I actually got the chance to discuss
"The Last Picture Show" with a pre-owned car salesman instead of how much
"I can afford"...very refreshing, much appreciated, and you can bet I will
soon be back for my next auto purchase. Everyone appreciates quality
hard work, thank you. Martin 7/01
Joe, Thank you yet
again for making this whole experience quite pleasant - something I had
never even heard of happening. :)
I got the letter
from you, and the service guys have already contacted me this morning and
set up an appointment. Thanks yet again.
Gene Z,
6/01
The WRX is great,
a lot of fun to drive. I'm happy with it so far, had the oil changed already
and it went into the shop today to get the alignment checked. My wife likes
the color and the look of it. I recommended you to a guy at the dealership
who was looking at my car. He was looking into buying one. I gave him my
phone # if he has any ? to call me and I will give him one of your cards.
Again thanks Joe
I'm loving the car getting a lot of ?s about it and admiring stares. Dan
J, 4/01
Joe, I just wanted
to drop you a note to thank you for the very professional job you did,
in assisting me with the purchase of my new 2001 Subaru Forrester. I had
my doubts that I would be able to purchase the vehicle over the phone,
but you made the process quick and easy. I appreciated your no nonsense
approach to coming to terms over a price and found that you were very
knowledgable about the product. I was delighted that you were able to obtain
the car so quickly so that it was in Seattle when I
arrived after moving
from Boston. I especially appreciated your prompt return of phone calls
and general overall attentiveness to my needs. I'll stop by and say hi
when I bring the car by for servicing. By the way, thanks for the tip about
Central Market. It's great.
Take care and thanks
again, Brian 12/2000
Hi Joe. Thanks again
for selling me the RS. The car is great.
Joe and Carter Subaru were recommended to me by quite a few people on the
i-Club bulletin board (http://www.impreza-rs.com)
My experience at
Carter Subaru was wonderful.
I was moving from Philadelphia to Seattle to start a new job after college.
I needed a car pretty much on arrival, I knew I wanted an RS, and I knew
that I didn't want to pay an arm and a leg for it. So I decided that the
best way to go would be to order the car.
I called up Joe, told him exactly which options I wanted in the car and
that I wanted to do a factory order. We talked about the price, he
faxed the purchase order, I signed it and faxed it back.
All in all my experience
with Joe Spitz and Carter Subaru in Seattle has been nothing but great.
If you're in the market for any Subaru give Joe a call (well, you're on
his website already). Thanks again for a great car! Max. 9/2000
"Joe, you are the
Man". We had a great drive home, in probably the nicest car we've
ever owned. Seattle was a much faster paced town then our Montana
ski town of Whitefish, but the car performed perfectly. This is the
only way to buy a car. Your web site made it too easy. The
complementary ride from downtown Edmonds to your dealership was "fab".
Once we got to Carter
Subaru, you helped
us through all the details, etc. Your quick lesson of all the options
was really great, most salesman would just want somebody out the
door. We are fantastically happy about the entire deal. Next
"RU" I get, I'm going straight to your web page. We'll recommend
you and your web page to everyone. See Ya .... Randy D. in Montana. 9/2000
(from someone who
purchased and then referred a friend, and went out for "Dinner on Me")
Joe- Joan and I finally
got together for "dinner on you" last night. The food, view, drinks
and company were all top notch! AND Joan has a really hot car!
Thanks for dinner- we toasted you and Subaru... Gael
7/2000
Joe, I tried the
seat warmers a few days ago when I had a chill. Unexpectedly, and
probably no surprise to you - I love it! I'm so glad they came with
my car! All is well and I'm getting acquainted with it day by day.
Feels really good.
Again, thanks for
helping me find the RIGHT car. Blessings, Elaine, July 2000
Hi Joe, I have been
so busy of late... I rear ended this guy on Monday after I drove off with
my car from you on Sat. I have never been laughed at so much! Just
got it back from the bodyshop. They did a great job and I am so glad to
have it back. I love the car. Thanks for selling subarus! I'm going to
Italy the 11th......I'm storing the car safely at my sisters during the
trip.
What a life! Doris,
6/00 (her 2nd purchase)
Joe,
Once again I just wanted to thank you for the experience I had at Carter
Subaru. I felt genuinely at ease in the atmosphere at your facility.
So far I absolutely LOVE my car! I told a friend what I bought over
the weekend, and he quickly became jealous. Overall I would rate
the experience at your facitity 10 of 10. Thanks Jeff, Olympia, Wa,
4/00
Joe-
The "Outback" is fantastic on snow and ice and I love the heated front
seats. Thank you for all your help and without a doubt you're the best
salesman that I have ever worked with. Thanks again-Cheers - Don
1/2000
Hi Joe, My car-buying
experience at Carter Subaru was the most pleasant I've ever had.
You listened to what
I wanted and did not try to sell me stuff I didn't need.
Even the financial
negotiations were not unpleasant; I felt that I got a fair price with very
little hassle. And 15,000 miles later, I love my little Subie! (Impreza
Outback Sport). from V and B. 1999
Joe: We love
the GT. It was the perfect choice. Now Jim kids me about finding
excuses to run out for an errand with my new toy just as he did when he
bought his 325ic.
And I do want to
say that dealing with Carter Subaru was the most professional car buying
experience I have had. In the past when I purchased my Audis and
first Subaru (oops, not from Carter), the sales person was like a s-l-o-w
ping pong ball bouncing back and forth between the sales manager and the
customer trying to come to a final sales price--it took forever. At Carter,
your sales manager was right there with you and we concluded to an acceptable
price quickly and decisively. Even your finance manager did not try
to hard sell us all the extra warranties, special under and overcoatings
etc. Just a quick "are you interested?" and when we said "nope,"
he moved right on to signing all the paperwork. Quick and easy.
The custom leather
seats are comfy. And by the way, I walked by a Mercedes SLK this
morning parked at Bellevue Square. And guess how the leather seats
were stitched? Just like my new GT! Classy!
P.S. Kudos
to your receptionist for remembering my name and that I was the one that
bought that red GT. She has a great knack for remembering names and
trying to help out. It was nice to hear a voice instead of an automated
answering machine where I had to punch several buttons to get to the sales
dept and then no one answered and I had to leave a general voice mail.
P.P.S. Thanks
for the great web-site. Without it and the extensive amount of historical
information it contained, I would have hesitated to drive all the way over
to north Seattle. But it was worth the trip.
Thanks again. Nancy,
1998
Hey Joe! The
car was great driving the Alaska Hwy up to Fairbanks. I gripped gravel,
surfed frost heaves and stopped in record time to avoid a collisionwith
a moose and her calf. Very Paul Hogan!
Buying the car out
of Seattle couldn't have been easier, from accessing the website, calling
the toll-free number and having you guys even pick me up at my hotel in
Seattle for the test drive.
Many Juneauites have
admired my car. I have one prospect for you already. Will pass
your card on to her.
From S.S.,
Alaska, 1998
Joe -- feel free to
use all or part of my comments on your webpage. Thanks again.
Car is still doing great. I'll send an update once it gets below
zero here.....
Thanks for your efforts
to try to find me the car I needed: first, the '96 Legacy wagon, then the
'96 Legacy Outback.
I have, for the time
being, gone back to my true love: my 1985 GL wagon and am having a low
mileage engine from Japan installed in her and the CV joints replaced with
new assemblage.
When I had AAA tow
her from her "resting place" near the waterfront to my home, the driver
said, "Why would you consider having this just towed away after this?
This is still a really nice car! You should get it fixed!"
And then he told
me about the low mileage engines shipped over from Japan, Since I am really
fond of my faithful old Suburu (despite that weak engine), this was music
to my ears, so I guess I'll drive her for a few more years.
My son and I appreciated
your low key sales approach and agreed you were our favorite sales person,
and believe me, we saw lots of them.
When I'm ready for
another car in a few years, I'll see if you're still at Carter Subaru!
By the way, your web site is great!
from A.M.
1998
Joe, you're
welcome to use our names if you like.
The best thing about
our car-buying experience with Joe Spitz and Carter Subaru was that Joe
and the dealership delivered everything that was promised (and more). From
the price of the car, which was below our expectations, to the patient
and thorough manner in which Joe explained and/or demonstrated the features
and benefits of the car, the warranty, and the dealership, we came away
from the experience confident in our selection and without a single regret.
We highly recommend
Joe to anyone consideringthe purchase of a car.
from R and M. DeLorme,
1998
Hi Joe,
I am sending this
email to let you know that I really appreciate how you helped me find my
perfect car. I am so happy with how everything turned out that I
thought it would be good to sum up my particular car buying experience
for others to read about on your website…
When my ’83 Subaru
with 197,000 miles on it recently broke down (temporarily), my friends
threatened to have me committed if I went ahead with my plans to buy a
new engine for it! Okay, it was true that I could afford a new car,
but I really didn’t want to deal with the hassle of looking for a car and
talking to a car salesman (this did not sound like my idea of fun).
Besides, I am usually particular about big things that I buy and I knew
this meant that I would need to do a lot of research before I made any
decisions
regarding a new car.
I liked the Outback
Limited, but was disappointed to find that I couldn’t get a ’99 or ‘98
Ltd in blue (my favorite color). In fact, I nixed the idea of buying
a ’99 when I saw the new sandstone trim on the Ltds (what’s up with this
color? I don’t know what the public consensus is, but personally
I think it is gaudy!). I had previously seen a beautiful blue/slate
Outback Ltd parked near my school, but not having any info on pre-’98 Ltds
and since it was the only one I had ever seen, I assumed it was a custom
color. So at this point I thought my only choice was to find a ’98
white/slate Ltd (the only other acceptable color as far as I was concerned).
After a frustrating
encounter with uninformative salespeople at a local Subaru dealership (one
salesman told me that he had been selling Subarus for 4 years and that
the Ltd had always had a lower sandstone trim!), I was unhappily ready
to hire an independent car advisor to find a ’ 98 white/slate Ltd for me.
As a last attempt
to get more info on earlier Ltd configurations, I posted a message on an
internet subaru newsgroup asking about the ’97 Ltd (e.g. did it come in
blue/slate?, have a sunroof option?, etc). Joe saw my posted message
and sent me an email
answering all of
my questions and provided a link to his great Subaru info website.
How nice! Joe also mentioned that he currently had a ’97 Sydney-Blue/Slate
Outback Ltd at Carter Subaru. Of course, I sent Joe additional emails
asking a lot of other questions,
and he was totally
cool to answer all of them. He even put ’97 Outback Ltd specs on
his
website the same
day that I sent him an email asking about them :) I felt better
about the whole car buying thing when I went to Carter to meet Joe and
see the car. Joe was really nice, patient, and knowledgable about
all the very specific questions that I asked (and I had a long list of
them!). Joe didn’t pressure sell me at all and I felt completely
comfortable talking with him. The car was exactly what I wanted!
It was a beautiful blue/slate, with low miles, loaded with neat options,
and the price was very fair. I bought the car that same night and
Joe stayed after Carter normally closes while I gathered more info and
went through the car purchase paperwork.
Well, I have my new
car now and I love it! I feel really lucky to have it because I know
it is a uncommon color for the Outback Ltds. I also feel that I wouldn’t
have this perfect car if it had not been for Joe being so internet-savvy
and willing to help. He made the car buying process that I was dreading
an actual pleasant experience.
I would certainly
highly recommend Joe to anyone I know who wants to buy a Subaru in the
future.
Thanks Joe! Jessica
C. Bellevue WA, December 1998
some letters have
been edited to remove personal stuff etc
It's true that sometime
I get emails from folks who don't buy from me and aren't too happy, but
there's no sense including those here.
Thank you for visiting.
Bye,
Joe Spitz
contact
